Our company, Q2 HR Solutions is a Total HR Solutions company whose strength lies in the provision of innovative Recruitment and Human Resource Consulting Services to leading multinational and local blue chip corporations in the Philippines. Our client base boasts some of the country’s largest and most respected corporations. Every year our organization assists in excess of 5,000 people with finding their dream job, changing their career or simply exploring the job market in general..
3i – Interaction, Innovation, Inspiration is the Call Center Solutions Division of Q2 HR Solutions. 3i specializes in the placement of candidates in various call center positions (e.g. Customer Service Representatives, Team Leaders, Trainers and other positions vital to call center operations and support). We also provide an extensive range of modular training interventions specifically designed to build capabilities and to produce measurable results for call centers.
We assure of applicants a stable and reliable work environment that would harness their job potential, and provide them with an opportunity to broaden their skills, enhance their future employment prospects.
Level 1 IT Helpdesk or TSR for a Pioneer account for an IT BPO Company based in Makati
23,000 – 24,000
National Capital Reg – Makati City
Responsibilities:
- Provide professional end-user support via telephone, email, or webchat
- Provide restorative or maintenance actions to resolve end-user problems
- Responds to end-user problems based on standard procedures
- Must correctly track incidents and calls, including but not limited to entering into the database timely and accurately
Requirements:
- Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably 1-4 Yrs Experienced Employees specializing in Technical & Helpdesk Support or equivalent. Job role in IT Support/Helpdesk or equivalent.
- Experience in TSR / IT Helpdesk position is an advantage.
- Amenable to work in Makati
- Willing to start ASAP
- 20 Full-Time position(s) available.
You can also send your CV to . Makati Office:
12th floor, 88 Corporate Center
Valero Street, Salcedo Village,
Makati City
Trunkline: 889-6258 (loc. 138)
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Level 1 IT Helpdesk or TSR for a Pioneer account for an IT BPO Company based in Makati - 3i a Division of Quaerito Qualitas Inc. - National Capital Reg - Makati City
