A CSR will interface with customers via voice/email/chat to
troubleshoot and resolve issues with safety and security
related electronics devices
? Their primary objective is to resolve all customer issues during
the first contact by leveraging all available tools and
resources
? Respond to inquiries from customers regarding their concerns
about the website, products and related services.
? Maintain a professional, empathetic attitude with all
customers
? To ensure customer satisfaction for the service rendered
? To maintain high level adherence to policies and procedures
? Learn about all the supported devices and be able to help the
customers install and use them
? Answer customer inquiries in a friendly informative manner
? Respond and resolve a high volume of e-mail inquiries
Incoming Search Terms:
Capital, City, CUSTOMER, Cybernet, Inc., National, Philippines, Representative, SERVICE, SlashSupport, Taguig
Customer Service Representative - Cybernet SlashSupport Philippines, Inc. - Taguig City (National Capital Reg) - Taguig City
