VXI Global Solutions is a US based call center solutions provider with over 15,000 employees in its 16 operational sites around the world. It is headquartered in Los Angeles California with delivery centers in Ohio and Texas, as well as in Columbia, China and Philippines. VXI has been rated one of the top 50 call centers as well as the fastest growing call center in the world.
While we are known to be among the HIGHEST RANKING and TOP PAYING call centers in the Philippines. Most of our people join VXI because of speed of growth (We promote from within, 60% of our middle management started as agents), as well as our family oriented culture and values. But most of all, the environment we offer fosters WORK AND LIFE BALANCE.
VXI Offers:
• Aggressive Base salary, Commissions and Bonuses
• Learning and Development Training – Succession Planning and Career Development
• Health Benefits that extends to your family FREE of charge
• Night Differential Pay
• Mid Shift Allowance Pay
• Transportation Allowance
• Meal Allowance
• Gym Membership
• Company Events
• Family Events
• HMO given after 1 month from date of hire
Follow us to a World of Great Rewards. APPLY NOW!
VXI Davao is open for Billing and Sales Agent (CSR)! See you there!
Davao
Responsibilities:
- Resolve customer’s concern, promote Product and client Loyalty
- Follows and complies to prescribed Work flow /Call Flow
- Up-sell/Upgrade individual products and product packages to existing customers.
- Ensure that incoming telephone calls are answered in a timely and professional manner.
- Input the customer modification/sale onto a database thereby ensuring that the data entered is accurate.
- Overcome objections from customers, in order to turn the call around and transition to a sale
- Responsible for ensuring that primary matrices (Customer Satisfaction and Revenues) are met through effortless customer experience.
- Responsible in maintaining first call resolution
- Responsible to keep and uphold integrity in handling customer’s account information in each and every call
Requirements:
- At least 18 years of age
- Must be a graduate of secondary education with at least 2 years call center experience OR
- College Level with at least 6 months experience on CS and Sales background
- 6 months Inbound Customer service experience
- Read, speak and write English language proficiently to communicate with customers, comprehend and follow instructions
- No employment termination due to just cause in work history
- Should pass Medical and Health requirements
- Exemplary Attendance Records
Call 8992200
Visit our Recruitment Center for One Day Processing!
SM Cyber 2, EDSA Buendia, Makati
GF Waltermart EDSA Munoz, Quezon City
3F SM Annex Building Ecoland, Davao City
2F Robinsons Cybergate Lanang, Davao City
17F LRA, Octagon Bldg, Ortigas
14F Net Lima, BGC, Taguig
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EDSA Buendia | Waltermart Munoz | Lanang – Ecoland Davao | LRA Octagon Ortigas | Net Lima BGC.
Website: http://www.vxi.com
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VXI Davao is open for Billing and Sales Agent (CSR)! See you there! - VXI Global Holdings B.V. (Philippines) - Davao
